Refund and Return Policy

Made to Order Products

Because CITYWEAR products are printed and produced individually for each order, we do not accept returns or exchanges for reasons such as incorrect size selection, change of mind, or personal preference. Please review size charts carefully before ordering.

Defective or Damaged Items

If your order arrives damaged, defective, or with a print error, we will gladly send a replacement or issue a refund. Please contact us within 14 days of delivery with:

• Your order number
• A photo of the damaged, defective, or misprinted item

Wrong Item Received

If you received the wrong product, size, or design, contact us within 14 days of delivery and we will correct it at no additional cost.

How to Request a Refund or Replacement

Email us at [CITYWEAR33@GMAIL.COM] with your order number and details of the issue. We aim to respond within 2 business days.

Refund Processing

Approved refunds will be issued to your original payment method within 5 to 10 business days.